FAQcontent

Question

What has happened to chat?

Where are the real library staff?

Can I chat to a real person?

How do I talk to a real librarian?

Answer

Library chat is still available!

Our library staff are ready to assist you on chat from 11am to 3pm. Outside of these hours, the LibraryBot will guide you to resources or services for support.

Friendly staff are available at the information desks in library branches during business hours to answer all of your questions. You can also contact any of our specialist subject staff directly. For more specialised research support you can book a reference consultation.

Visit our Ask a Librarian page for more options, including FAQs, links to subject and how-to guides, and a place to submit and online query.

 

 

Created date: Mar 21, 2025

Date of last update: Mar 21, 2025

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