Question
When I try to insert a citation with CWYW in Word, I receive the error message "This command is not available".
Answer
ANU is currently experiencing an issue with EndNote's Cite While You Write functionality in Word documents saved to OneDrive.
If you have a document saved to OneDrive and are experiencing the error "This command is not available" when attempting to insert a citation, please save a copy of the document to a local drive such as your hard drive or desktop. This will allow you to use the CWYW function.
We are working on a solution that will allow the use of CWYW in documents saved to OneDrive and will update this message when more information is available.
Created date: Nov 27, 2023
Date of last update: Nov 27, 2023
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