FAQcontent

Question

How can I access an article that says 'Forbidden'?

When I click on the a link in SuperSearch, it takes me to a page that says 'Forbidden'.

Answer

If you encounter this error, please following these steps:

  1. Search for the journal title in the 'Full text e-journals' tab on the Library homepage. 
     
  2. On the search results page, click the link to the database that covers the publication year of the article you need.

     
  3. On the journal homepage, choose the year, volume and issue for the article you want to access. This information will be in the SuperSearch results screen.

     
  4. Once you have opened the correct issue, scroll down until you get to the article you need.
     

We are working to rectify this issue in SuperSearch. We apologise for the inconvenience.

 

Created date: Oct 18, 2021

Date of last update: Feb 04, 2022

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